Legal
Refunds
Last updated —
There's a free trial specifically so you can decide before you pay. If you buy and it's not for you anyway, that's fine.
The policy
Within 14 days of purchase, emailsupport@exifxplorer.com and you'll get a full refund. You don't need to give a reason.
How it's processed
Paddle is the merchant of record for all purchases and handles the refund back to your original payment method. It usually lands within a few business days.
After a refund
Your licence key is deactivated. You're welcome to keep using the trial.
This is a working draft for launch and not legal advice. Have a lawyer review it before you rely on it.